Descripción del puesto

We are seeking a highly skilled and motivated Application Support Lead to oversee the monitoring, validation, and troubleshooting of financial systems for a leading global asset management firm. This role is key to ensuring operational continuity, process optimization, and the continuous improvement of mission-critical applications.

As the Application Support Lead, you will guide a team of analysts, ensuring incident resolution, proactive monitoring, and process documentation. You will collaborate closely with development and business teams, while driving automation initiatives and knowledge sharing within the team.

Working Schedule

• Remote position

• Team coverage: 2:00 AM – 6:00 PM (Argentina time)

Responsibilities

• Lead, mentor, and support a team of Application Support Analysts

• Monitor, validate, and resolve issues across financial applications and critical processes

• Perform and oversee regular system and data checks

• Ensure proper documentation of processes, systems, and procedures

• Collaborate with internal development and business teams to resolve incidents

• Identify opportunities for process improvement and automation

• Ensure compliance with best practices and operational standards

• Manage incident escalation and maintain service reliability

Requisitos

• Advanced English (mandatory)

• Advanced SQL – complex queries, optimization, and data analysis

• DBT (Data Build Tool) – data transformation and modeling

• Snowflake – cloud-based data environments

• Experience with automation and process improvement initiatives

• Application monitoring and support expertise

• Strong technical documentation skills

• Experience in financial applications or other mission-critical environments

Beneficios

• Remote
• USD Salary