Descripción del puesto

We’re pioneering customer implementation health through intelligent agent design.

We’re redefining insurance technology implementations with AI-driven agentic systems that ensure flawless customer onboarding. This role focuses on building browser-based semantic agents that emulate stakeholder personas, holistically evaluate implementation health, and accelerate time to value for our customers.

This is a fully remote based role, however candidates must be located in Argentina or Brazil.

This is a long-term Independent - Contractor position.

Note: please submit your resume in English.

Your core mission

• Develop market-first agentic frameworks using tools like Cursor, Cline, and modern LLM orchestration
• Autonomously validate implementation correctness across dynamic customer environments
• Simulate end-user personas (underwriters, claims adjusters, IT admins) in browser-based workflows
• Surface implementation risks through multi-agent debate systems and chain-of-thought verification
• Integrate feedback loops that directly improve customer satisfaction and referral likelihood

What you'll do

Agent Architecture (70%)

• Design stateful agent systems using Python, LangChain, and frameworks for persona emulation
• Build implementation health scoring models that combine technical signals with business outcomes
• Create adaptive validation agents that self-modify based on client-specific configurations

Cross-Functional Impact (30%)

• Partner with implementation teams to codify domain expertise into agentic workflows
• Develop visual dashboards showing real-time implementation progress and risk heatmaps
• Contribute directly to core platform code when agentic solutions require upstream changes

Requisitos

• Bachelor’s Degree in Computer Science or a related field
• 7+ years of experience with Python, including Cursor/VS Code AI toolchain mastery
• 5+ years of experience with browser automation (Playwright, Selenium with LLM-driven adapters)
• Proven experience with agentic frameworks (AutoGen, LangGraph, CrewAI)
• Demonstrated expertise in observable architectures (OpenTelemetry, Grafana, Prometheus)
• Excellent verbal and written communication skills, with the ability to thrive in a fast-paced environment

Bonus points

• 2+ years of experience working at a scaling startup
• Familiarity with insurance workflows (P&C, underwriting, claims)

This isn’t traditional QA

• No test scripts: agents develop contextual validation strategies autonomously
• Direct production impact: your systems will actively shape implementation SLAs
• Architectural freedom: build with cutting-edge techniques like: LLM agent swarms, embedding-based health scoring and implementation risk prediction models

Beneficios

• Fully remote
• USD salary
• PTO