Imagen institucional
Imagen institucional

Application Support Analyst - Entry Level (remoto)

Argentina

Tecnología, Sistemas y Telecomunicaciones/Soporte Técnico

Full-time
Remoto

Hace 1 mes

Postularse

Hace 1 mes

Argentina

Tecnología, Sistemas y Telecomunicaciones/Soporte Técnico

Full-time
Remoto

Hace 1 mes

Postularse
Descripción del puesto

We are looking for an Application Support Analyst for a 24x3 team. This is a monitoring and incident management role for a global financial application. The position is crucial for ensuring the stability and performance of our platform by providing rapid response and resolution to any issues that may arise.

  • Monitor feeds from various vendors and distribute data to stakeholders using the actual application and BigPanda
  • Create documentation for new support processes
  • Audit cases and ensure SLAs are met
  • Collaborate with in-house developers, data teams, and vendors
  • Manage incidents across the board until resolution

Requisitos

  • Strong communication skills (Advanced English or higher is mandatory)
  • Excellent interpersonal relationships, priority management, and a strong sense of urgency are essential for this role
  • Proficiency in Windows and SQL (optional)
  • Entry-level data analyst skills with a collaboration-centric attitud

    Join us and play a vital role in maintaining the reliability of a global financial platform. Apply now to be part of our dynamic team

Detalles

Tags:

soporte support remoto homeoffice ingles usd analyst
Nosotros

Global investment management firm that was founded in 2017 and began managing capital in 2018. The Firm employs a multi-manager, multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced portfolio managers within a robust risk framework.
The Firm is based in New York, with offices in Connecticut, London, Jersey, Paris, Singapore, Hangzhou, Tokyo, and Hong Kong.

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